Returns and Refunds Policy
Last updated: August 27, 2026
Everything Quotes products are custom-made after an order is placed. Because these products are made specifically for each customer, we generally cannot accept returns or exchanges for a change of mind, an incorrect size or color selection, or buyer’s remorse.
Please review product descriptions, measurements, colors, and order information carefully before completing your purchase.
1. Damaged, Defective, Misprinted, or Incorrect Products
If your order arrives damaged, defective, misprinted, or different from what you ordered, contact us within 30 days of delivery.
Please include:
- Your order number
- A description of the problem
- Clear photographs showing the affected product and packaging
- A photograph showing all affected items if more than one item has the same issue
After reviewing the claim, we will arrange an appropriate replacement or refund when the claim is approved. You generally will not need to return a damaged, defective, or misprinted item unless we specifically request it.
2. Incorrect Size, Color, or Product Selection
We cannot provide a return, exchange, or refund when the size, color, style, or other product option selected during checkout was supplied correctly.
Product colors may vary slightly because of differences between screens, materials, and production processes. Minor variations that are normal to the production process are not considered defects.
3. Order Changes and Cancellations
Contact us as quickly as possible if you need to change or cancel an order. We will try to help, but changes and cancellations cannot be guaranteed.
Once an order has entered production, it generally cannot be changed or canceled because the product is being made specifically for you.
4. Incorrect or Incomplete Addresses
Customers are responsible for providing a complete and accurate shipping address.
If an order is returned because the address was incorrect, incomplete, or unclaimed, additional shipping charges may apply before it can be sent again. Original shipping charges are not refundable when the address supplied with the order was incorrect.
5. Lost Packages
Packages believed to be lost in transit must be reported within 30 days of the estimated delivery date. We will investigate the shipment and arrange a replacement or refund when the carrier or fulfillment provider approves the claim.
A package marked as delivered is not automatically considered lost. We may ask you to contact the carrier, check with household members or neighbors, and verify the delivery location before further action is taken.
6. Refunds
Approved refunds are issued to the original payment method. Processing time varies by bank or payment provider and may take several business days after the refund is issued.
Original shipping charges are generally nonrefundable unless the order was damaged, defective, incorrect, or lost because of an error by Everything Quotes, our fulfillment provider, or the carrier.
7. Gift Cards
Gift cards and digital products are nonrefundable except where required by law.
8. Legal Rights
Nothing in this policy limits any rights or remedies that cannot legally be excluded under applicable consumer-protection laws.
9. Starting a Claim
To request assistance, contact Everything Quotes within the applicable timeframe at sales@everythingquotes.com or through our contact page.
Include your order number and the information described above so we can respond promptly.