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Management theory is a multidisciplinary academic field, whose links to practice are controversial (eg, Astley & Zammuto, 1992; Barley, Meyer, & Gash, 1988; Hambrick, 1994).
— James W. Dean Jr.
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James W. Dean Jr.
All Quotes by James W. Dean Jr.
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Quality management is ... an approach to management made up of a set of mutually reinforcing principles, each of which is supported by a set of practices and techniques.
— James W. Dean Jr.
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Total quality is a matter of survival.
— James W. Dean Jr.
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Building the house of quality requires six basic steps:
— James W. Dean Jr.