Ikujiro Nonaka

In an economy where the only certainty is uncertainty, the one sure source of lasting competitive advantage is knowledge.

— Ikujiro Nonaka

As for the epistemological dimension, we draw on Michael Polanyi's (1966) distinction between tacit knowledge and explicit knowledge. Tacit knowledge is personal, context-specific, and therefore hard to formalize and communicate. Explicit or "codified" knowledge, on the other hand, refers to knowledge that is transmittable in formal, systematic language.

— Ikujiro Nonaka

Any organization that deals with a changing environment ought not only to process information efficiently, but also create information and knowledge.

— Ikujiro Nonaka

In the act of creating, people argue. They have heated dialogue. They get upset! Without real exchange, you can’t create knowledge. Knowledge creation is a human activity

— Ikujiro Nonaka

Why is ultimately a question of purpose: Why do we exist? In most organizations, people are not encouraged to keep asking questions.

— Ikujiro Nonaka