“
A company is stronger if it is bound by love rather than by fear.
— Herb Kelleher
lawyer, businessperson, chief executive officer, chairperson, founder
1931 – 2019
A company is stronger if it is bound by love rather than by fear.
We will hire someone with less experience, less education, and less expertise than someone who has more of those things and has a rotten attitude. Because we can train people. We can teach people how to lead. We can teach people how to provide customer service. But we can't change their DNA.
Power should be reserved for weightlifting and boats, and leadership really involves responsibility.
